Privacy & Security Policy
Last Updated: April 2026
At Ebo Egypt Tours, we are committed to protecting your personal information and ensuring a safe, secure experience on our platform. This policy explains what data we collect, how we use it, and how we keep it safe.
1. Information We Collect
When you make a booking or inquiry through Ebo Egypt Tours, we may collect the following:
- Full name and nationality
- Email address and phone number
- Passport or ID details (where required for entry tickets)
- Tour preferences, special requests, and dietary needs
- Payment information (processed securely — see Section 5)
- Device and browsing data via cookies (see Section 6)
2. How We Use Your Information
We use your personal data solely to:
- Process, confirm, and manage your bookings
- Send booking confirmations, reminders, and itinerary updates
- Provide personalized tour recommendations
- Respond to your inquiries and provide customer support
- Improve our services and website experience
- Comply with Egyptian legal and regulatory requirements
3. Data Sharing
Ebo Egypt Tours does not sell, rent, or trade your personal data to third parties. We may share limited information only with:
- Service partners (hotels, transport providers, local guides) strictly to deliver your booked tour
- Legal authorities where required by Egyptian law All third-party partners are contractually obligated to handle your data securely and only for the stated purpose.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill your booking and meet our legal obligations. You may request deletion of your data at any time (see Section 7).
5. Payment Security
All online payments made through the Ebo Egypt Tours platform are processed via secure, PCI-DSS-compliant payment gateways. We do not store, access, or retain your credit or debit card details on our servers. All transactions are encrypted using SSL/TLS technology.
6. Cookies & Tracking
Our website uses cookies to:
- Remember your preferences and session data
- Analyze website traffic and improve performance
- Deliver relevant content and offers
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect some website functionality.
7. Your Rights
As a user of our platform, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Delete your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at the details below.
8. Data Security Measures
We implement industry-standard technical and organizational security measures to protect your data, including:
- SSL/TLS encryption for all data transmission
- Secure, access-controlled data storage
- Regular security audits and staff data-protection training
- Strict internal access policies — only authorized personnel can access customer data
9. Third-Party Links
Our website may contain links to third-party websites. Ebo Egypt Tours is not responsible for the privacy practices or content of those sites. We encourage you to review their policies independently.
10. Policy Updates
We may update this Privacy & Security Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our platform after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this policy, please contact us:
Ebo Egypt Tours Egypt 📧 admin@eboegypt.tours